The Brutal Truth: My Hunt for Affordable, Quality Prescription Glasses
Don't buy new glasses before reading this. I've been burned, and I don't want the same thing to happen to you. Finding affordable, quality prescription glasses can feel like a scam. It doesn't have to be.
- Learn how to avoid frustrating customer service.
- Discover where to find truly superior lenses and frames.
- Save your money by making smart choices online.
My Bad Experience: Getting Burned by Another Seller
I need to be honest. I bought prescription glasses from another seller, and I was seriously disappointed. It felt like a total rip-off. I thought I was getting a good deal, but it turned into a huge headache. I wish I'd known better.
Here’s what went wrong:
- Terrible Customer Service: Seriously, it was among the worst I’ve ever encountered. If you try to reach out by email, don't expect a reply. The "chat" option is just as useless. They claim you’ll be transferred to a "live agent," but it felt like talking to a wall. There was no real help, just empty promises.
- Express Shipping Scam: I paid extra for faster shipping. What a joke! They promise quick delivery, but my glasses still took weeks to arrive. It only got them to me maybe two days sooner. That’s not worth the extra money. Save yourself the cash; it's a complete waste.
- Dodgy Return Policy Info: I read reviews saying they only accept one pair for return. While this wasn't entirely true in my case (I did return a few), the whole process was unclear and stressful. You have to be super quick, returning them within 14 days. If you miss that window by even a day or two, you’re stuck. And guess what? Good luck getting help if you have questions about a return; there's no one to talk to.
- Cookie-Cutter Lenses: I needed lined bifocals, not progressives. While they offered them, the bifocal height was off. It was too low for me, making it hard to adjust. They use a standard height, but glasses need to fit your individual eyes perfectly.
The whole experience left a sour taste. It felt like they didn't care once they had my money. It was laughable, honestly, how bad the customer service was. It turned a potentially good product into a total nightmare.
Verdict: Do not fall for empty promises of fast shipping or good support from unknown sellers. Always check reviews specifically about customer service and return policies.

The Turnaround: Finding Cinily Net
After that disaster, I almost gave up on buying glasses online. I really did. I figured it was just too risky, and I’d have to go back to expensive local stores. But then, a friend told me about Cinily Net. I was super hesitant, but my current pair was a mess, so I decided to give it one last shot.
I looked at their Cat Eye Glasses Frame Optical Glasses Retro Prescription Glasses Women UV400 Eyeglasses Frames Oculos De Sol Feminino Okulary Khaki. They looked stylish, and the price seemed fair, but I was ready for more disappointment.
Verdict: Don't let one bad experience stop you. Sometimes, a new option can surprise you, but be smart and do your homework.
Cinily Net Experience: Night and Day Difference